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Cancellation Policy

  • When you book a session, that hour is reserved for you. To respect our preparation time and manage waitlist, we request sufficient notice for changes.

  • More than 24 hours' notice incurs no fee.

  • Less than 24 hours or a no-show results a 100% cancellation fee.

  • Note that Medicare, Workcover, DVA, CTP, and private health funds do not cover these fees.

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©2021 New Hope Psychology & Counselling | Brisbane, Australia

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